Good Practice focuses on the language and communication skills that doctors need to make consultations more effective using five elements of good communication: verbal communication, active listening, voice management, non-verbal communication and cultural awareness. Students will learn how to sensitively handle a range of situations such as breaking bad news and examining patients, preparing doctors for dealing with different types of patients. With reference to numerous medical communication experts, and through exposure to authentic clinical scenarios, Good Practice demonstrates the impact of good communication on the doctor-patient relationship and enables students to become confident and effective practitioners in English.